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Weekend overnight subway service a big hit, extended indefinitely

Posted on 10 October 2014 by WestPhillyLocal.com

Good news for local late-night public transportation users. SEPTA is extending again its pilot “Night Owl” weekend subway service on the Market-Frankford and Broad Street lines, this time indefinitely. The service was introduced in June, prompted by the changing city, and initially it was planned to try it until Labor Day and evaluate it. Then it was extended until November and now SEPTA says that the service is so popular that it’s staying for an indefinite time.

Here’s some stats from SEPTA regarding the popularity of this service:

– An average of 15,000 riders each weekend have boarded trains between midnight and 5:00 a.m. since June 15. That’s 6,000 riders more than those who previously used overnight bus service.

– Weekend overnight train service has been most popular during holiday weekends (24,430 riders on July 4; 17,192 passengers over Labor Day weekend).

According to SEPTA, passenger safety was also evaluated during the pilot. Issues have been minimal, due to an increased police presence on overnight trains.

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Seat hogging, cursing and littering: SEPTA launches new passenger etiquette program

Posted on 10 September 2014 by WestPhillyLocal.com

dudeitsrudesign

Recently, some #34 Trolley riders spotted and commented on a new sign pasted on the driver’s cabin that read “Dude It’s Rude… Two Seats – Really?” Yesterday, SEPTA announced the launch of a new “Dude It’s Rude” passenger etiquette program and released some more details about it.

“The new initiative uses strong visuals and minimal words to get passengers thinking about their own personal travel habits,” according to SEPTA. This is a more direct approach to tackling the issue of passenger etiquette. Prior to this campaign, SEPTA used a lighter approach with cartoon-like characters and implemented a more successful cellphone use campaign, which combined humor with direct messaging.

SEPTA hopes that the new campaign, with an edgier tone, will improve customer travel habits that have continuously been reported as big problems, including cursing, taking your trash with you, blocking the front aisle, and seat hogging. SEPTA intentionally did not include its name or logo on decals and posters to get its riders thinking more about the messages instead of who is delivering it.

Initial response to the new campaign has been positive, according to SEPTA’s General Manager Joseph Casey. “Customers appreciate our efforts to tackle the issues that bug them…,” Casey said in a statement. But more feedback and comments are welcome.

Here are more signs (courtesy of SEPTA):

WatchYourlanguagesign

takeyourtrashsign

dontblockaislesign

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SEPTA announces new Fall schedules; Made in America Festival service info

Posted on 27 August 2014 by WestPhillyLocal.com

SEPTA has announced changes and adjustments to bus, subway, and trolley schedules that come into effect on Sunday, Aug. 31 – Tuesday, Sept. 2. The changes address routing changes and timetable improvements. Major adjustments include the Route 11 and 13 trolleys. Both routes will resume regular service on Sunday, Aug. 31. Shuttle service had been in effect over the summer to accommodate a rail replacement project in Southwest Philadelphia and Darby Township.

Most of the other route schedule changes address minor timetable improvements aimed at improving customer service and account for seasonal changes in ridership, according to SEPTA’s press release. All passengers are advised to pick up new schedules now available at SEPTA service locations. You can also view and print the new schedules on SEPTA’s website.

As the city prepares for the big Labor Day weekend, SEPTA has released information on available services and rerouting during the Made in America Festival, which will take place on Saturday and Sunday (Aug. 30-31). Due to planned street closures around the Parkway, SEPTA Bus Routes 7, 32, 33, 38, 43, and 48 will be detoured before, during, and immediately following the event. Subway weekend service will operate Friday, Saturday and Sunday evenings with additional trains on both lines. Trolleys will also operate in the tunnel on Sunday evening. For more information, go to this page.
 

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Trolleys back in the tunnel, more traffic/transportation news

Posted on 18 August 2014 by WestPhillyLocal.com

trolleySome great news, folks! No more trolley diversion to 40th and Market Streets as after almost a three-week break the trolley service has resumed in the tunnel. The tunnel was closed for Trolley Tunnel Blitz, a 17-day maintenance and construction project. The trolley diversion during this period caused some traffic delays on 40th Street, especially during rush hours. The tunnel service resumed before the rush hour this morning, according to SEPTA spokesperson Andrew Busch.

We’re not fully in the transportation clear yet though. Some segments of Spruce Street will be closed this week for Penn students move-in. Here are the dates, times and areas you should avoid:

Thursday, Aug. 21: 7:00 a.m. to 8:00 p.m.: Spruce Street between 34th and 38th Streets
Friday, Aug. 22: 7:00 a.m. to 6:00 p.m.: Spruce Street between 34th and 38th Streets
Saturday, Aug. 23: 7:00 a.m. to 6:00 p.m.: Spruce Street between 38th and 40th Streets

They’re very likely going to ask you to walk your bike along those blocks and, of course, they are closed to vehicle traffic.

Now back to SEPTA news:

The “Night Owl” 24-hour weekend subway service, which is a pilot program, has been extended until November 2. The pilot was initially scheduled to run through Labor Day weekend. The extension will let SEPTA evaluate the service during fall ridership season.

SEPTA has just released a new mobile app for Android users that offers riders a variety of SEPTA travel information. The new app allows you to check your schedule, check for alerts, detours and service advisories on your route, find the location and get real-time information for regional rail trains, find the travel option nearest you, and stay connected with SEPTA. You can download the app on this page.

BTW, a new sign has been spotted on the Route 34 Trolley that reminds riders of seat etiquette:

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Trolley Tunnel closes tonight at 10 for 17-day maintenance

Posted on 01 August 2014 by WestPhillyLocal.com

Here’s a reminder that the trolley tunnel closes tonight at 10 p.m. for Trolley Tunnel Blitz, a 17-day maintenance and construction project. During this time, SEPTA Trolley Routes 10, 11, 13, 34 and 36 will operate only west of 40th Street. Passengers traveling east of 40th Street can switch to the Market-Frankford subway line at 40th and Market where all the trolleys will divert to. You can also take a bus (Routes 42, 21).

The trolley service in the tunnel is expected to resume on August 18 at 4 a.m. We’ll keep you posted if there are any changes.

Check out this video, recently put up by SEPTA, that explains the Trolley Tunnel Blitz:

 

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Got something useful to say to SEPTA? Here’s your chance

Posted on 22 July 2014 by Mike Lyons

trolleyOne of the best transportation organization slogans of all time is SEPTA’s simple and self-deprecating: “We’re Getting There.” So Philly.

Now SEPTA is asking you how they are doing. SEPTA is inviting the public to suggest modifications to current SEPTA routes and requests for additional services. If they make sense, SEPTA may work them into its next annual service plan – for 2016. The service plan will go through a public hearing process before a final vote.

SEPTA received a record number of submissions for its last service plan, perhaps a reflection of the growing interest in public transportation. The recent reintroduction of all-night trains is another indicator.

“We’re seeing a renewed interest in transit, with many residents embracing SEPTA as their primary and preferred choice for travel,” Richard Burnfield, SEPTA’s chief financial officer, said in a press release. “Many riders are showing a great interest in service improvements, and we welcome those suggestions.”

It sounds like complaints about drivers, schedules or the delays in updating the fare payment system won’t go far, but constructive suggestions might.

Send your ideas to serviceplanning@septa.org. You can also mail them to: SEPTA – Service Planning Department, 1234 Market St. 9th Fl., Philadelphia, PA 19107.

They will be accepted through Aug. 31.
 

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