Philly 311, the pretty awesome city service that will help you get information and help from City Hall, is hosting a Twitter chat on Thursday as part of its Neighborhood Liaison program.
Here’s how it works: Deputy Mayor/Managing Director Rich Negrin (@RichNegrin) and Deputy Managing Director Rosetta Carrington Lue (@Rosettalue) will be on Twitter to field questions, concerns and share ideas about how the city government can help empower neighborhoods. The hashtag for the chat is #Philly311NLP.
Specifically, the chat will address six questions:
• How do you define a “community hero”?
• How can city government empower community heroes?
• What can neighborhoods do to keep their communities safe and clean?
• The Philly311 Mobile App now translates to 16 different languages. How could this help unify neighborhoods?
• How can the city’s youth be inspired to keep their communities safe and clean?
• How should the city government communicate its services to Philadelphians without access to technology?
The Neighborhood Liaison Program is designed to connect Philly311 and City Hall to neighborhood organizations by creating a network of volunteer liaisons who can relay community concerns about everything from a pothole to a blighted property.
April 17th, 2013 at 5:42 pm
I was really excited at the thought of a service like Philly311, and tried it out this fall, reporting a large collection of garbage, including soiled diapers, on market street between Farragut and 48th. I even included a photo of the garbage for reference. the service request was put “in process”, then “a team was dispatched”, and then I was notified that the case was closed, because the team was “unable to locate an issue”. I walked past the next day and the huge pile of garbage was still there, plain as day. I double checked my request for accuracy, and noticed my photo was even geo-tagged precisely to the point where the issue was.
Very disappointing, and makes me apathetic to submit further.