Neighbor Chelsea believes she was pressured into switching energy providers by door-to-door salesmen and wants other residents to be aware of this possible scam. Here’s what she wrote us in an email:
“I thought other West Philadelphians should be made aware of door-to-door salesmen who try to scam you into switching energy companies. Some people seem to know about this company already, but for people who are new to the area, like me, it seemed believable.
There were two well-dressed young men going door to door in my neighborhood (Spruce Hill area) from Direct Energy. They represented themselves as belonging to the parent agency of my electric provider and asked to look at my PECO bill to make sure that I was getting the newly-lowered rate customers in this area are supposed to be getting, since there was an “error” and “some customers were accidentally getting overcharged and hadn’t properly fixed it on their bills”. They claimed this “fixing” would be greatly expedited if they did it for me. They then called their managers to, in their words, make sure the new discount was applied to my bill, and then had me sign something and write down my account number. They quickly left before I could read the fine print of what I signed, but I looked it up afterwards and realized they completely misrepresented their affiliation: they are in no way affiliated with PECO, but are a competitor company.
What they do is take your information from PECO and use it to change over your energy provider to them. I don’t know if their company is any better or any worse, but people should be able to make their own decisions and not get pressured by this misinformation. If anyone else signed the form (as I did) they can call the company within three business days to cancel.”